Terms and Conditions

Processing Time:

Processing Time is the time we need to hand make your products. Each order you place is hand made with love. We take 2-3 working days to process orders like name necklaces, engraved products and bulk orders (more than 4 products). Individual orders are shipped next working day. 

Shipping:

Shipping time is the time it takes postal services to ship your order to your door. 

UK Standard Delivery - 2 to 3 working days (Free UK Shipping on all orders)

Europe Delivery - 3-5 working days

International Deliveries - 7-10 working days

Shipping upgrades are available. Please choose them if you are in a hurry and would like to have your items earlier. 

Please allow 2-3 working days after you receive an email regarding 

Returns and Exchanges:

The product item will not be refunded or exchanged unless its faulty or damaged. Personalised products are created specifically upon your request and hence cannot be returned unless they are faulty. 

Payment:

I accept PayPal and all major debit and credit cards. Item(s) will be dispatched after receipt of payment.

Size and Colour of Jewellery pieces:

A description of materials will be given to each listing. Please read through the measurement carefully before buying.

Picture is enlarged to show detail - see description for actual size.

Colour may vary slightly due to the colour calibration of each individual monitor.

Hand stamped Jewellery:

Please note: Each letter is individually stamped into the metal one-by-one with a bench block and a hammer. They are then hand finished & hand formed to fit the natural curve of the wrist. No two items will ever look identical and your item may vary slightly from the listing photo. We take immense pride in our work and will never send anything that falls below our high standards, however, please realise that these are handmade, not machine made. Some small imperfections in alignment may occur.

The charm of hand stamped jewellery is the rustic imperfection. Due to the handmade nature of these bracelets, variations may be found in each piece (including spacing, alignment, depth of stamp).